FAQ
Common questions about KurdVisa services, applications, documents, tracking, appointments and payment arrangements.
Does KurdVisa issue visas?
No. KurdVisa is an independent visa application and travel document service. Visa decisions are made only by the responsible government authority.
Can I submit my application online?
Yes. Choose your destination and service, provide your information, upload documents and receive a KurdVisa application reference online.
Do I pay online?
No online card payment is collected. KurdVisa provides the applicable service price and approved payment instructions directly.
How do I track my application?
Use your KurdVisa application reference together with the email address or phone number used when you submitted the application.
How are my documents protected?
Documents are stored within the secure case workflow and can be accessed only through authorised, access-controlled downloads with audit logging.
How can I contact KurdVisa?
Use the official Erbil or Hamburg WhatsApp number, support email or information email shown on the Contact page and throughout the website.
Need help confirming the right requirements?
Contact KurdVisa before uploading sensitive documents if you are unsure which visa application service or checklist applies to your case.
